Managed Services

At ClusterVision we recognise that not all of our customers have the dedicated resources or skills required to maintain the high levels of cluster management needed by their user communities.

For these customers, Managed Services (MS) provides a professional and secure cluster management service, designed to enhance the overall experience of cluster ownership, by relieving the burden of in-house operation.

Through Managed Services, ClusterVision’s engineers are able to manage every aspect of your cluster system. We can ensure a high quality management process which will not only ensure effective day to day operation, but will also help to optimise your cluster’s performance and minimise user-downtime.

Security

Runtime system security auditing and reporting

Backup

Creation and access to incremental system backups

Connect

Access for non-default types of remote connection

Applications

Administration for 3rd party tools and applications

Workload

Administration for queuing and scheduling

Helpdesk

Comprehensive first and second level helpdesk service

Accounts

Management of authenticated user accounts

Report

Management level infrastructure reporting

Environment

Monitoring and action on environmental metrics

File System

Maintenance and support for parallel file systems

Network

Administration of network systems and components

Failover

Management of failover and redundancy systems