Professional Services
Whether you are a novice or an experienced systems administrator, our professional design, engineering and support teams can add expertise and value throughout your project. We can help turn functional systems into stunning high performing solutions, allowing you to focus on your users and applications.
We offer a full pre- and post-delivery portfolio of services, from capability assessment, new or up-scaled design concepts, through assembly, configuration, and certification, to operational management, software support, systems maintenance and training. Our professional services enhance customers’ return on investment by providing the specialised skills and resources required to deliver rapid and optimised end-user capability.
Pre-Delivery Services
- Impartial, no-obligation capability review & assessment
- New & upscale design concepts
- Detailed system specification
- Proof of concept
Read more about cluster design.
Point-of-Delivery Services
- Delivery & professional quality on-site assembly
- Provisioning & configuration
- Application porting & tuning
- Quality Assurance & burn-in testing
- High performance LINPACK benchmarking
- Industry standard certification (eg. Intel Cluster Ready)
Read more about cluster production.
Post-Delivery Services
- Hardware support
- Software support
- Remote system administration
- Custom service work packages
- Skills training for System Administrators & users
- Upgrade & cluster regeneration services
Read more detail about our post-delivery Support Services.
ClusterVision Service Portal
The ClusterVision Service Portal is a secure website specifically designed to enhance the user experience for existing ClusterVision customers - especially those involved with System Administration or the maintenance of applications. Amongst other useful information, the ClusterVision Service Portal includes :
- Details of Hardware and Software support packages
- Remote System Administration service packages
- Details of custom Service Work packages
- An ever growing list of technical whitepapers
- Troubleshooting help for common problems
- A digitalised site survey
- Coding examples
- Application set-up procedures
- Status information on open support calls
Visit the ClusterVision Service Portal.